Privacy Policy

UpGrillz (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our WordPress WooCommerce website (“UpGrillz.com”) and purchase our products, including those offered through Amazon. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you purchase a product, subscribe to our newsletter, or contact us, we may collect your name, email address, shipping address, phone number, and payment details.
• Non-Personal Information: We collect information such as your IP address, browser type, and device information to enhance your browsing experience.
• Cookies: Our website uses cookies to track your preferences and improve website functionality. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders placed on our WordPress WooCommerce website or Amazon.
• Provide customer support and respond to inquiries.
• Improve our website and marketing efforts.
• Send promotional emails, newsletters, and special offers (you can opt out at any time).
• Comply with legal requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third-party companies that assist in order processing, payment, and shipping.
• Legal Requirements: When required by law or to protect our rights.

4. Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites, including Amazon. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your data (subject to legal obligations).
• Opt out of receiving marketing communications.

To exercise your rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 5747 Keeping Cres SW, Edmonton, Alberta – T6W0S5